Privacy
Pilot version, October 2026. We're a small team testing Bespoken with families we know. This will be reviewed before we open to everyone.
The short version
- A grown-up uses Bespoken. Your child tells a story into your device while you're there.
- We turn the recording into text, then throw the recording away.
- We never ask for photos of your child, and the illustrators never get your child's name.
- We don't sell anything about you, and we don't use your story to advertise.
- Ask us to delete your book and we will.
What we collect
- From you: your email, your consent (and when you gave it), and if you order a printed copy, the delivery name, address and phone number.
- If you join the "orders open soon" list: just your email. We use it once, to tell you orders are open, and you can ask us to remove it any time.
- About your child: first name, reading level, the words of their story, and the hero's look you choose (skin tone, hair, eyes, outfit).
- The book we make: the story text, pictures and narration audio.
- How the site is used: simple events like "story written" so we can see where things break. No advertising trackers.
Who helps make the book
These services process some of your information on our behalf. Several are overseas, so your information may be handled outside Australia.
| Service | What they get | Why |
|---|---|---|
| Deepgram (USA) | Your child's voice recording | Turns speech into text. Model training is switched off for our requests. We don't keep the recording. |
| Anthropic (USA) | The transcript, your child's first name, family names you mention | Writes the story and checks it's suitable for children. |
| OpenAI or Black Forest Labs (USA/EU) | A description of the hero's look (no names, no photos) | Paints the illustrations. |
| ElevenLabs (USA) | The finished story text, including names | Reads the story aloud. |
| Supabase (Sydney, Australia) | Your email, the story, pictures and audio | Stores your book. |
| Vercel (USA/global) | Normal website traffic data | Runs the website. |
| Airwallex (Australia) | Payment details, entered on Airwallex's own page | Takes payment. We never see your card number. |
| Lulu (USA) | Name, delivery address, phone, the book file | Prints and posts printed copies. |
| Resend (USA) | Your email address | Sends your book link and order updates. |
How long we keep things
- Voice recordings: not kept. Discarded once they're turned into text.
- Unfinished books: deleted after 30 days.
- The story transcript: deleted once your book is approved.
- Purchased books: kept so you can keep reading them, for at least 12 months, until you ask us to delete them.
- Payment and order records: kept as long as tax law requires. These don't include the story.
Your choices
You can ask to see, correct or delete your information at any time. Email us and we'll reply within a week. If you're unhappy with how we've handled your information, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
AI
Stories, pictures and narration are made with AI tools, then checked before anything is printed. Pictures are illustrations, not likenesses of your real child.
Contact
GVM Trading Pty Ltd · ABN 90 698 470 941 · ACN 698 470 941 · Australia · hello@bespokenbooks.com.au